Watersweb Hosting

Don’t Let Network Solutions Steal Your Domain Name!

Michelle Waters — Fri, 11 Jan 2008 07:00:52 +0000

My upsteam providers reported to me today that Network Solutions has been stealing domain names from people who are trying to register them.

Here’s how it works:

Let’s say you want to register MyDogIsMolly.com. So you head over to your favorite WHOIS site to perform a domain name lookup, which in this case uses Network Solutions’ lookup service. Upon seeing that the domain is available, you head over to their domain registrar of choice to purchase the domain.

But that’s where things get ugly.

Before you can even buy the domain name, you discover that it is suddenly unavailable. WHAT?!

According to the DomainTools.com blog, you’ll have to wait four days, during which reports are showing that Network Solutions holds your domain hostage. You can still register it — but only if you pay Network Solutions $35. Even better, Network Solutions claims that they’re protecting your interests by doing this. Not sure about that logic…

Here is what you can do to protect yourself:

Do your domain lookups on a site that does not use the Network Solutions lookup service. I recommend you use the lookup at Watersweb Hosting.

Read more here:
http://www.dotsauce.com/2008/01/08/networksolutions-scandal-hijacking-domain-searches/
http://www.billhartzer.com/pages/network-solutions-registering-domains-after-availability-lookup/

Technorati Tags: Network Solutions, domain names

It Feels Great To Help Someone

Michelle Waters — Thu, 13 Dec 2007 05:41:46 +0000

…and to be appreciated. Thank you for the web hosting props, Kristine!

You Could Lose Your Domain Name!

Michelle Waters — Wed, 12 Sep 2007 17:51:08 +0000

I just had a client contact me about renewing his domain name. When I checked the records, I discovered that he’d transferred the domain name to my services more than a year ago.

Or so we thought.

As it turns out, he never completed the transfer process. He received an expiration notice from his current registrar in July — but never notified us through the helpdesk.

Now, the domain has expired and he might have lost it.

What can you do to prevent this from happening to you?

Go to the Watersweb Support Forums and read instructions on how to make sure you don’t lose YOUR transferred domain name.

Farewell From A Client

Michelle Waters — Fri, 10 Aug 2007 06:59:57 +0000

You know you’ve done a good job, and deserve a pat on the back, when a client leaves your services (her husband is starting his own hosting company) and this is what she has to say:

A huge thanks to Michelle and all the helpdesk staff who have supported my board over the last couple of years. Your professionalism has been top notch.

–Jane

Thank you very much Jane for being such a wonderful customer. I hope you and your site, TTCSpecificGender.com, do very well in the future.

Thank you!

Welcome To Our Updated Site

Michelle Waters — Fri, 10 Aug 2007 06:57:37 +0000

After several years of using Expression Engine to manage our hosting website, we have decided to move to a Wordpress platform.

Thanks to Kristine, at Web Savvy Mama, the move has been painless.

Thank you!